Community ResourcesCoordinator

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Community ResourcesCoordinator


JOB TITLE:                            Community Resources Coordinator

DEPARTMENT:Health & Social Services (H&SS) Department

REPORTS TO:                       Health & Social Services Director

JOB SCHEDULE:                  Full-Time

EXEMPTION STATUS:         Non-Exempt



General Description:

SEAMAAC welcomes applications for the position of Community Resources Coordinator.SEAMAAC is a nonprofit organization in Philadelphia, with the mission “To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.” SEAMAAC envisions a strong and unified society, where immigrants and refugees work alongside other Americans to build shared political, economic and social power. We envision a community where the contributions of each generation of Americans, whether Native to this land, immigrant, or brought against their will, are equally acknowledged, valued and embraced, and where all people live whole, healthy lives with joy and dignity.


Position Summary:

In partnership with Jefferson Medicine, SEAMAAC has opened a new community wellness center in South Philadelphia: the Hansjorg Wyss Wellness Center. The Center houses a primary care medical clinic (operated by Jefferson Medicine) and community education & support services (operated by SEAMAAC).

The Community Resources Coordinator will oversee poverty reduction and economic justice programs for clients and families at the Wyss Center. These issues include public benefits, health access, housing, employment, and basic needs. The Coordinator will manage case management intake and community education programs inside the Wyss Center. The Coordinator will collaborate with the Wyss Center’s medical team to implement efficient referral processes and coordinate the programming inside the Center’s community room. The Coordinator will work with SEAMAAC leadership on program development, data & evaluation. The Coordinator will assist with developing and implementing community outreach efforts and presentations.

Responsibilities include:

  • Maintain Intake Office schedule of rotating staff/interns
  • Provide initial support to walk-in clients
  • Assist with conducting intake assessments, COVID-19 needs assessments, and case management, as needed
  • Manage and process referrals to partner organizations
  • Conduct data evaluation on Social Determinants of Health (SDOH) Screening Tool
  • Complete case notes and other data entry in a timely manner
  • Coordinate use of Community Education room
  • Facilitate community education presentations, trainings, and groups as needed
  • Engage partner organizations and SEAMAAC staff in community education events, workshops, and presentations
  • Work with partner organizations on shared deliverables for collaborative grant(s)
  • Assist with program development, program reporting, and program evaluation
  • Actively engage in meetings and other correspondence with program funder(s)
  • Create program flyers, online tools, and other service materials
  • Maintain up-to-date organizational profiles in shared referral systems and databases
  • Engage in advocacy, networking, and systems-level work through involvement in community task forces, work groups, and inter-organizational meetings
  • Provide training and/or task supervision to staff, volunteers, and interns
  • Provide interpretation/translation as needed
  • Engage in a minimum of five (5) organization-wide events per year
  • Other tasks as assigned


Qualification Requirements:

MSW or related degree preferred. Bachelor’s degree +3 years related experience required.



The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Commitment to supporting low-income immigrant and refugee
  • Commitment to addressing social determinants of health for low-income children, adults, and elders.
  • Familiarity with public benefits programs and other basic needs resources for low-income communities in Philadelphia
  • Strong digital skills including online databases, Outlook, Excel, PowerPoint, and Word
    • Strong verbal and written communication skills
  • Ability to maintain client confidentiality and address topics of a sensitive nature in a culturally and linguistically competent manner with individuals and small groups
  • Skills in responding to high stress and crisis management situations
  • High emotional intelligence as defined by the ability to empathize, people skills, motivation, self-regulation, and self-awareness
  • Ability to manage time, maintain appropriate boundaries, and prioritize tasks
  • Ability to work with diverse staff as well as a strong commitment to supporting the collective efforts of the team in accomplishing program objectives and goals.
  • Understanding and sensitivity to issues of race, class, nationality, religion, age, gender, sexual orientation, and disability
  • Ability to handle a heavy workload, exercise high level of discretion, maintain confidentiality, handle multiple priorities, and use sound judgment
  • Ability to work independently while observing and complying with all standards of the supervisory structure of the organization
  • Ability to accurately represent SEAMAAC to clients and partner organizations
  • Additional language skills are


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  • The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. During COVID- 19, all job duties are subject to change, and there is a possibility that some/all work will be done remotely.


Necessary Special Requirements: Applicants must undergo criminal, child abuse and health background checks. SEAMAAC will consider all applicants fairly and will review background check results to determine whether they affect the applicant’s suitability for the job.



This description is intended to describe the essential job functions. It is not an exhaustive list of all duties, responsibilities and requirements. Other functions may be assigned and management retains the right to add or change the duties at any time.


Salary and Benefits:

Hours: 40 hours/week. Hours are primarily during regular business hours, with occasional during evening and weekend assignments.

Salary: $42,000-$46,000

Benefits: Paid sick leave, holiday pay, health insurance, paid vacation, and all other benefits available for full-time employees.


SEAMAAC is an Equal Opportunity Employer.

Interested applicants should submit a detailed cover letter and resume to

To apply for this job email your details to