Digital Access Canvasser

Grant Writer – Part Time Consultant
February 19, 2020

Digital Access Canvasser

  • Anywhere

SEAMAAC, INC.
JOB DESCRIPTION

JOB TITLE: Digital Access Canvasser
DEPARTMENT: Health & Social Services Dept
REPORTS TO: Adult Literacy & Access Coordinator
JOB SCHEDULE:  20-40 hours/week – temporary
EXEMPTION STATUS:  Non-Exempt

 

GENERAL DESCRIPTION:
SEAMAAC welcomes applications for the position of Digital Access Canvasser. This is a temporary position for the time period of May-September 2021.

POSITION SUMMARY:
SEAMAAC is looking for a personable and energetic individual to serve as the Digital Access Canvasser. The Canvasser will play an important role in promoting digital equity in Philadelphia. The Canvasser is part of a team that will conduct outreach to low-income Philadelphians to let them know about the “PHLConnectEd” Program and other free resources including internet, wi-fi, hotspots, and laptops that could support their children and families.

Primary Duties/Responsibilities/Expectations:

  • Canvassing: Door knocking to low-income households in South Philadelphia and/or Northeast Philadelphia, to provide education about PHLConnectEd and other digital resources
  • Phone banking: Calling low-income households to provide education about PHLConnectEd and other digital resources

Additional Duties/Responsibilities/Expectations

    • Assist callers on SEAMAAC’s Digital Navigator phone line. This includes troubleshooting, answering questions, and connecting callers to digital resources
    • Complete data entry for the PHLConnectEd outreach program
    • Actively participate in SEAMAAC’s Digital Access Team meetings
    • Provide interpretation & translation, and/or link clients to telephonic interpretation
    • Other duties may be assigned from time to time

NOTE: The Canvasser will follow all SEAMAAC policies and public health guidelines about COVID-19.

Qualification Requirements:

  • Bachelor’s degree in social work, education, or related discipline preferred.
  • Minimum 1 year of nonprofit experience required; experience with door-to-door canvassing,

phone banks, and/or digital access/digital literacy issues preferred.

SEAMAAC is a nonprofit organization in Philadelphia, with the mission “To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.” SEAMAAC envisions a strong and unified society, where immigrants and refugees work alongside other Americans to build shared political, economic and social power. We envision a community where the contributions of each generation of Americans, whether Native to this land, immigrant, or brought against their will, are equally acknowledged, valued and embraced, and where all people live whole, healthy lives with joy and dignity.

 

Skills & Abilities:

The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Ability to travel throughout South Philadelphia and/or Northeast Philadelphia
• Ability to clearly communicate over the phone and in-person
• Excellent digital skills including comfort with using tablets, laptops, and cell phones; familiarity

with Microsoft Office Suite, Google Suite, electronic databases, and other online platforms
• High emotional intelligence including active listening skills, empathy, and self-awareness
• Bilingual skills preferred. Priority languages include Spanish, Rohingya, Karen, Nepali,

Vietnamese, Lao, Mandarin, Arabic, Swahili, Khmer, and French.
• Ability to manage time, maintain appropriate boundaries, and prioritize tasks
• Ability to work with diverse staff as well as a strong commitment to supporting the collective

efforts of the team in accomplishing program objectives
• Understanding and sensitivity to issues of race, class, nationality, religion age, gender, sexual

orientation, and disability
• A strong passion for delivering high-impact services to low-income families including

immigrants, refugees, and other BIPOC communities
• Ability to exercise high level of discretion, maintain confidentiality, and use sound judgment • Ability to work independently and as part of a team

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee regularly is expected to be on their feet and/or walking. The employee is required to talk and hear. The employee regularly is required to sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 5 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The individual will follow all COVID-19 public health and organizational policies and guidelines.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While canvassing in the neighborhood, there is a potential for interacting with unpredictable community members and inclement weather.

Necessary Special Requirements: Applicants must undergo criminal, child abuse and health background checks. SEAMAAC will consider all applicants fairly and will review background check results to determine whether they affect the applicant’s suitability for the job.

Comments:

This description is intended to describe the essential job functions. It is not an exhaustive list of all duties, responsibilities and requirements. Other functions may be assigned and management retains the right to add or change the duties at any time.

Salary and Benefits:
Hours:
20-40 hours/week primarily during normal business hours.
Salary: $15-$17/hour, commensurate with experience.
Benefits: This position offers sick leave and paid holidays.

SEAMAAC is an Equal Opportunity Employer.
Interested applicants should submit a cover letter and resume to employment@seamaac.org.

To apply for this job email your details to employment@seamaac.org